We are looking for someone who is passionate about delivering an exceptional guest experience and who is willing and able to go the extra mile to ensure the customer experience is second to none.
You will need a positive, friendly, and professional manner at all times. A can do’ attitude.
Ensuring that all bedrooms, corridors, and public areas have high standards of cleaning.
Consistency is delivered within our Brand Standards.
Clean guest bedrooms, bathrooms, and public areas
Change and replenish bed linen, towels, and guest amenities in line with company guidelines
Undertake regular deep cleaning tasks
Restock and maintain trolley on daily basis
Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the guests
Greet guests and take care of requests
The hours of work are on a shift basis over seven days including weekends. The start and finish times vary dependent on business, therefore flexibility within the role is essential. This is a practical and manual job which includes bending, carrying, standing, and pushing/pulling equipment