Customer Service Officer

The Voortrekker Monument currently has 4 posts available for customer service officers. The positions are based in Pretoria and are for a fixed-term contract of 12 months. To qualify, you need at least a grade 12 qualification (matric) and a love for and interest in Afrikaner culture.

The customer service officer will be responsible for welcoming visitors, touring the monument and highlighting interesting objects. Customer service officers must be cordial and hospitable and will be responsible for enhancing the visitor’s experience in the monument and also for marketing other activities to visitors.

Skills and qualities that will further benefit you are the ability to communicate in English and Afrikaans, help visitors with basic technology such as QR codes and have a good background on the history of the Afrikaner. It is important that applicants have the physical ability to master many stairs because struggling guests also need help.

If you meet the requirements, we would like to receive your application. Please send your CV before or on Monday 23 May 2022 by email to Dirk van den Berg at